Skip to main content
Knowledge Base
Submit a request
Help Center
Products, Features and Services
Products, Features and Services
Learn about the powerful features of your Crumb tag and the services that keep your pet safe and connected. In this category, we've separated each feature into its own section.
Pet Profile
Adding Notes, Allergy & Medication Information
How to hide your pets name in the Crumb Dashboard
How to change your pet's profile picture
How do I mark my pet as missing?
What is Call Masking?
There is a different phone number on my pets profile. What do I do?
Scan Location Alerts
I am not receiving phone calls, what do I do?
Error: User Denied Geolocation
Incorrect Location
I'm not receiving SMS alerts
How do Scan Location Alerts work?
Vet & Shelter Notifications
My Vet isn't listed
How Vet and Shelter notifications work
SnoutID®
Introducing SnoutID®
How to add your pets SnoutID®
How to upload the perfect SnoutID®
Return to top
https://help.crumb.pet/hc/en-us/categories/36992652149915-New-to-Crumb
/hc/theming_assets/01JT8PSSR19020GHX3NX16F310
New to Crumb?
Just getting started? Here's all you'll need to know.
custom
https://help.crumb.pet/hc/en-us/categories/36990074661659-Crumb-App
/hc/theming_assets/01JT8PSZC9FP6MH9E316RFJ57T
Crumb App
Explore step-by-step guides to get the most out of every feature.
new_request
/hc/en-us/requests/new
/hc/theming_assets/01JT8PT795292SXR840Q71VQM4
Submit a request
Contact us through a specially prepared form
Replacement Tags, Billing, SnoutID, Community Alerts, Crumb Vet