... Skip to main content
Logo
Knowledge Base
Français (Canada)
Submit a request
  1. Help Center
  2. Products, Features and Services

Products, Features and Services

Learn about the powerful features of your Crumb tag and the services that keep your pet safe and connected. In this category, we've separated each feature into its own section.

Pet Profile

  • I am not receiving phone calls, what do I do?
  • There is a different phone number on my pets profile. What do I do?
  • What is Call Masking?
  • Adding Notes, Allergy & Medication Information
  • How to hide your pets name in the Crumb Dashboard
  • How to change your pet's profile picture

Scan Location Alerts

  • Error: User Denied Geolocation
  • Incorrect Location
  • I'm not receiving SMS alerts
  • How do Scan Location Alerts work?

Vet & Shelter Notifications

  • My Vet isn't listed
  • How Vet and Shelter notifications work

SnoutID

  • How to add your pets SnoutID
  • How to upload the perfect SnoutID
  • Introducing SnoutID

Crumb Vet

  • How to disable auto-renewal
  • How to download and install Crumb Vet
  • Starting a vet chat
  • When to use Crumb Vet
  • What can I ask Crumb Vet
  • Crumb Vet operating hours
  • See all 7 articles

© Help Center

https://help.crumb.pet/hc/en-us/categories/36992652149915-New-to-Crumb
/hc/theming_assets/01JT8PSSR19020GHX3NX16F310
New to Crumb?
Just getting started? Here's all you'll need to know.
custom
https://help.crumb.pet/hc/en-us/categories/36990074661659-Crumb-App
/hc/theming_assets/01JT8PSZC9FP6MH9E316RFJ57T
Crumb App
Explore step-by-step guides to get the most out of every feature.
new_request
/hc/en-us/requests/new
/hc/theming_assets/01JT8PT795292SXR840Q71VQM4
Submit a request
Contact us through a specially prepared form
Replacements, Billing, Crumb Vet