SnoutID is a revolutionary tool which can be used to reunite you with your lost pet, even if they do not have their tag on their collar.
It is important to upload a clear scan of your pet's snout as soon as your Crumb tag has arrived. Beneath you will find steps on how to upload a scan of your pet's snout to their profile:
Log into your owner's dashboard
Head over to our Login Page and log in using the Magic Link which is sent to your registered email inbox.
Head over to the Pets section
Click on the Pets icon in the left-hand menu (it will be in the top-right-hand corner if you're on a mobile device), you will then see each of the pets that you have linked to your account.
Select Update Information
You will see that every pet has their own section with their name, profile picture, breed, and much more. Within each pet's section will be a pencil icon (labelled "Update Information" on desktop). Once you click on the pencil, you can begin editing their profile.
Upload SnoutID
Here you will be able to see information about your pet's breed, age, notes, etc. At the bottom of the page, you will also see a section labelled "SnoutID" with a plus button in the bottom right corner.
Once you have clicked on the plus, please follow the on-screen prompts to scan your pet's snout.
Need help?
Check out our help center article on how to upload the perfect SnoutID!