Each Crumb tag has a unique QR code engraved on the back of it. To access the Pet Profile linked to the tag, you'll need to scan the QR code. Here's how you do it:
Open the Camera app on your smart device
Point the camera at the Crumb tag:
Tap to focus
By tapping on the screen, you'll be telling the camera to focus on the QR code. Your device should then start to read the QR code and a link appear:
No luck?
If this isn't successful, I have a few more tips for you to help.
Ensure that your phone has the QR code scanner enabled
Head over to the camera settings and enable "Scan QR Codes":
Make sure that you are in Photo mode
In order for your phone to be able to scan a QR code, your camera will need to be in Photo mode. If you're in Portrait, Panorama, etc. then it won't be able to detect the QR code.
Try scanning using Google Lens:
You can also easily scan a QR code from within Google Chrome, by using Google Lens, here's how:
Open up Google, and click this button
Your camera will then open up. If you point it at the tag, a link will then appear which you can click. You can also click the camera shutter to open the link