If you no longer wish to receive regular shipments of Crumb Supplements, you'll need to cancel your subscription in the Crumb Dashboard. The Dashboard is your online portal, similar to the app, but accessed through a browser instead.
Log in to the Dashboard
Start by logging in to the Dashboard by visiting Crumb.pet and typing your email into the login page. This can be done either on a mobile device, or computer by opening a browser. Help Center Guide: Logging in to the Dashboard
Open Settings
Click the icon on the top left (three lines), and then click on 'Settings' in the menu that opens up.
Click on 'Plan & Billing'
Beside 'Account Details', you can click on 'Plan & Billing' to view your memberships, payment method(s) and invoices.
Under 'Skin & Coat Supplement', click on 'Manage'
You might see more than one subscription on this page, so make sure you're cancelling the right one!
Scroll down to the bottom and click 'Cancel membership'
Review the information presented, and if you're still interested in cancelling, scroll down and click the red text that says "Cancel Membership".
Follow the instructions
You'll be asked to give a reason for cancelling this subscription. We value your feedback! Click on 'Cancel' when you're ready.