Hello, How can we help?
Search our guides or chat with our support team.
Help Center
Categories
- Getting Started New to Crumb? Start here to learn how our smart pet tags work, how to set them up, and answers to the most common que...
- Account & Login Everything you need to log in, manage your account details, update your contacts and addresses.
- Billing & Subscriptions Manage your subscription, update payment details, find invoices, and get help with any billing questions.
- Pet Profile Add, edit, and manage your pets. Update names, photos, medical info, and more.
- Safety & Alerts Learn how scan alerts, vet notifications, and safety features keep your pet protected.
- SnoutID & Crumb Vet Everything about SnoutID biometric nose prints and our 24/7 Crumb Vet service.
- Account Management Easily manage your Crumb account with our step-by-step guides. Update personal details, manage your pet profiles, and...
- FAQ's Got questions? We’ve got answers. Browse our most frequently asked questions to quickly find solutions and helpful ti...
- Products, Features and Services Learn about the powerful features of your Crumb tag and the services that keep your pet safe and connected. In this c...
- New to Crumb? First time hearing of Crumb? If so, welcome to the community! Start here to learn how our smart pet tags work and how...
- Crumb App We are so excited to finally reveal our dedicated app! Within the app, you can manage your pet profile, see other mis...