Henry
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Latest activity by Henry
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Henry created an article,
Why do I need a Crumb Tag if my pet is Microchipped?
The whole idea behind Crumb is to help reunite lost pets with their owners in as little time as possible. Whilst Microchips have helped reunite many lost pets with their owner, it takes much longer...
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Henry created an article,
I am not receiving phone calls, what do I do?
Once your tags have been set up, we strongly encourage everyone to test out all of the features available on your Crumb Dashboard. If you notice that the calls are not going through to the owner, h...
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Henry created an article,
Crumb Vet - How to disable auto-renewal
If you have decided that you do not want to continue with access to Crumb Vet after your 14-day trial, you can easily disable the auto-renewal of your Crumb Vet trial from within your Crumb Dashboa...
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Henry created an article,
Will my Crumb tag work overseas?
Going on vacation with your pet? Not to worry, you can still use your Crumb tag in any country. However, not all the features will function as they would in your home country. Here we'll break down...
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Henry created an article,
How do I scan a Crumb tag?
Each Crumb tag has a unique QR code engraved on the back of it. To access the Pet Profile linked to the tag, you'll need to scan the QR code. Here's how you do it: Open the Camera app on your sma...
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Henry created an article,
Do Crumb tags have GPS?
Crumb tags have been used to successfully reunite thousands of lost pets with their owners around the world. Crumb tags have been able to do this without any GPS tracking capability! Instead, Crumb...
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Henry created an article,
How do I mark my pet as missing?
From within your Crumb Dashboard, you are able to mark your pet as missing. As soon as you have marked them as missing, we'll notify every Vet, Shelter, and Crumb Member within your local area, inc...
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Henry created an article,
How to enable Privacy Mode
We understand that keeping your information safe is just as important as keeping your pets safe. After all, you can never be careful enough with your personal information, and we know not everyone ...
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Henry created an article,
How do I remove a pet from my account?
Removing a pet from your account is something that our friendly support team can assist you with. Please use the "Submit a request" button which can be found in the header of this page, fill out t...
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Henry created an article,
There is a different phone number on my pets profile. What do I do?
Noticed that the phone number on your pet's profile isn't yours? Not to worry, this is intentional! We use Call Masking technology to protect the privacy of the pets owner. The number shown on the...
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