If you have decided that you do not want to continue with access to Crumb Vet after your 14-day trial, you can easily disable the auto-renewal of your Crumb Vet trial from within your Crumb Dashboard. Here's how:
Cancellation Steps
Log into your Crumb Account
Head over to our Login Page and log in using the Magic Link which is sent to your registered email inbox.
Navigate to My Services
In the top right-hand corner, you will see the icon highlighted below. Please click on this email, then select My Services:
Locate your subscription
Scroll to the bottom of the My Services page and identify your Crumb Vet subscription:
Click "Manage"
After clicking Manage, you will see your renewal date. You will also see a button labelled "Cancel", please click this button.
Verify your identity
As an extra layer of security, an email will be sent to the email address registered on the account containing a code. In order to proceed with the cancellation of the account, you will need to enter this code. Once the code has been entered, please click "Verify Identity".
Confirm cancellation
This is the final step before the cancellation is complete. Here, all you need to do is confirm the cancellation.